CoPilot is the first automated solution that develops planning and organizational skills to keep high school and college students on track.

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Our virtual platform supports students with weak executive function and helps them achieve academic success. Academic stress is on the rise for both high school and college students.  Research shows that more then 27% of teens experience extreme stress during their school year, and 1 in 4 college freshman do not make it past their first year. 

Source:  APA Stress in America Survey 2014; UCLA Survey 2014 – more then 150,000 college students


Meet Mike, your typical college freshman

CoPilot takes a student’s assignments and breaks them down into manageable tasks based on their learning style and study preferences.  Those tasks are scheduled onto their calendar and around their other commitments such as sports, work, etc. With a simple swipe on their mobile device, tasks are marked complete or rescheduled.  Notifications keep students on top of things and ensure that nothing falls through the cracks.

Academic Coaching

Private Coaching from CoPilot Systems helps students stay on top of their academics. Most of our students report an improvement in grades in the very first semester; many report feeling more organized and less stress and overwhelmed.

With the help of their Coach, the student enters class schedule and coursework into the CoPilot application, along with a personal profile, weekly activities and events. Weekly check-in’s are scheduled with their coach to review upcoming homework and study times and track progress against academic goals.

CoPilot breaks the students assignments into manageable chunks and puts them in a daily task list they access from their mobile or laptop.

CoPilot systems teaches students effective time management and organizational skills that minimizing procrastination and improve overall study habits. With CoPilot nothing falls through the cracks.

We specialize in coaching juniors and seniors in high school, college freshman, student-athletes, working students and those with learning differences.

With the CoPilot Academic Coaching Program you’ll receive:

  • 1 year Subscription to CoPilot web and mobile academic coaching tool
  • Individualized syllabus entry
  • One-on-One private coaching via phone, text or Skype
  • Regular text reminders and check-ins throughout the semester
  • Ongoing monitoring of task completion to keep students on track

Learn More

Products

CoPilot is a powerful web and mobile coaching platform designed to improve grades, increase course completion and impact graduation rates.

For College Students: CoPilot imports a student’s syllabus and breaks assignments and homework into a set of daily tasks based on a profile that identifies the student’s learning style and study preferences. It then automatically populates the student’s calendar with tasks and study time around the students other outside activities. Notifications keep the student on track, and tasks remain on the to do list until they’re marked complete with a “swipe” so nothing falls through the cracks.

For High School Students: CoPilot is a simple planning and organization tool that organizes the student’s academic life around extracurricular activities. Students enter assignments on their mobile phone and the appropriate homework gets scheduled into their calendar. Notifications keep the student on track, and tasks remain on the to do list until they’re marked complete with a “swipe” so nothing falls through the cracks. Add-on modules help the student manage and organize their time to study for college admission tests and complete college applications and essays.

For Academic Coaches and Tutors: Coaches and tutors monitor student progress using CoPilot’s detailed Coach dashboard. CoPilot provides notifications for students who are falling behind by monitoring on-time completion of course work. The system can flag at-risk students early – even before they submit their first graded assignments or take midterm exams.

For Institutions: CoPilot is an educational technology platform based on behavioral science. CoPilot uses a series of predictive analytics to predict student outcomes, and alerts counselors and administrators of students who are falling behind and at risk for academic failure. Armed with this information, institutions can offer targeted intervention to get these students back on track.


To Do’s

Task Breakdowns

Auto Scheduling

Cumulative Grades

Reminders

What students are saying

 

“Reminders help me stay more focused. By checking off what I need to do on a daily basis, the feeling of being overwhelmed disappears.”

Football Player, University of Southern California

“It keeps me on my toes! The reminders feel like a switch is flipped in my head to do the work.. It’s a rewarding feeling when I check off an assignment.”

Student, University of Arizona

“I received an A- in my incomplete class and I don’t think that would have happened without CoPilot, the reminders were the push I needed. The program is an added support to what I am getting on campus. CoPilot came along at the right time for me.”

Student, Menlo College

“It allows me to keep up with every assignment and provides me with adequate timing to complete the assignment. Love being able to reschedule and knowing if my time conflicts with other events. I have been waiting for an app like this!”

Student, Embry Riddle Aeronautical University

“Regardless if I chose to do the assignment during the time that CoPilot has it scheduled, it’s nice knowing all my assignments are there and I won’t forget.”

Track & Field Runner, Duke University

Resources

More College Freshmen Report Having Felt Depressed

By ALAN SCHWARZ, February. 5, 2015


High numbers of students are beginning college having felt depressed and overwhelmed during the previous year, reinforcing some experts’ concern about the emotional health of college freshman.

 Read More

Why so many bright kids fail to launch in college

By Valerie Strauss, November 3, 2010

This post was written by MacLean Gander, a professor of English and journalism at Landmark College in Putney, Vt. Landmark serves students with learning disorders, with a primary focus on executive function challenges.

 Read More

Teens feeling stressed, and not managing it well

By Sharon Jayson February 11, 2014

Teens say they’re feeling the stress in all areas of their lives, from school to friends, work and family. And they aren’t always using healthy methods to cope, finds a new national survey.

 Read More

Taking Flight is an inspirational story of Carolyn Carpeneti and her son, whose weak executive function led him to the brink of college failure, Carolyn’s methodology defined a path that lead to his profound success. Taking Flight provides a deeper understanding into EF, is a narrative of a mother’s love, and provides insight and solutions, and affirms that “miracles” are possible for those who never give up.

Click here for additional information on Taking Flight

Events

 

“I’m Applying for College but I Can’t Find my Backpack!”

Executive Function Development and Success

Executive function is a set of mental processes critical to success in college. While some students graduate high school with a high level of executive function – may don’t. Executive function helps us to plan, organize, strategize, pay attention to and remember details, and manage time and space. Click on the Learn More button for additional information about CoPilot CEO & Founder’s talks on Executive Function.       Learn more

Can My Child Be Successful In Life?

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What Is A First Year Office?

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Team

 

Carolyn Carpeneti

Founder / CEO
carolyn[at]copilotsystems.com

Carolyn’s career as an independent businesswoman began some two decades ago, when she founded Carolyn Carpeneti & Company, a firm specializing in fundraising, event planning and public relations for high-profile events and organizations, such as the 2000 San Francisco X-Games; a 5,000 person Women’s Conference she created (and coordinated) that attracted speakers such as Oprah Winfrey, Suze Orman and Madeleine Albright.

Carolyn also spent 10 years as an Executive Recruiter, specializing in placing C-level executives and helping them build exceptional leadership teams. Carolyn has worked with variety of consumer companies ranging from start-ups to Fortune 500.

In 2014, Carolyn founded CoPilot, by far most her ambitious, meaningful and satisfying endeavor which was inspired by her son, and the successful journey they made together. In 2011, after gaining admission into the college of his dreams, he nearly flunked out – not for lack of desire or intellect, but because he lacked the organizational and time management skills so vital for success. Carolyn built a system that lead to her son’s turnaround and ultimate success (a thriving senior, with a 3.0+ GPA), and the success of several other college students that she coached on the side. After four years of working directly with college students and educational experts, CoPilot was launched. As Founder and CEO of CoPilot, Carolyn’s mission is to build a technology and coaching platform that provides every student the tools that they need to reach their full potential. Her first book, Taking Flight – Mastering Executive Function was released April 2016. For additional information: http://www.carolyncarpeneti.com

Carolyn lives in Mill Valley, California. She enjoys travel, running, and most of all spending every possible moment with her two children.


Kate Purmal

Co-Founder / COO
kate[at]copilotsystems.com

Kate Purmal is the co-founder and COO of CoPilot Systems, an educational software start-up. She also serves as an advisor and business coach to CEOs and entrepreneurs. In her most recent corporate role, Kate served as Senior Vice President of Digital Content at SanDisk.

An expert in launching successful new companies, Kate was co-founder and CEO of the software joint venture U3 (merged with SanDisk in 2007), co-founder of Liquid Machines (acquired by Check Point Software Technologies in 2010), and member of the founding management team at Palm, Inc (acquired by US Robotics in 1995).

Kate has consulted for dozens of start-ups and more than twenty large companies including Intuit, Hewlett-Packard, Handspring, Palm Inc., CBS, Verifone, and Clorox. She has also held senior roles in marketing, product marketing, business development, sales, and engineering at Interleaf, Grid Systems, and Computer Associates.

Kate is a frequent speaker for professional organizations and business schools including Georgetown University McDonough School of Business, Stanford Graduate School of Business, UCLA Anderson School of Management, the Professional Business Women’s Conference, the Texas Women’s Conference, and DEMO.

She was voted one of San Jose Business Journal’s Most Influential Women in Business, and has won two DEMOgod awards. Kate has been named to the Top 25 Women Redefining Success and has been profiled in the Wall Street Journal, USA Today, New York Times, Inc. Magazine, Working Mother, Working Woman, and the San Jose Business Journal.


Meredith MacNeill

Manager, Client Services
meredith[at]copilotsystems.com

Joining CoPilot Systems marks the third time in her professional career Meredith MacNeill has teamed up to work with Carolyn Carpeneti. At CoPilot, she will be overseeing all Client Services.

Straight from Chico State, Meredith got her start with Carolyn Carpeneti & Company where she spent 6-years working on high profile special events and political fundraising. From there she moved on to manage non-deal roadshows for the investment bank, Thomas Weisel Partners and then as a marketing specialist overseeing trade shows for the enterprise-search software firm Autonomy. Meredith and Carolyn were reunited at Bialla & Associates, an Executive Search Consultant firm specializing in C-Level placement. For 8-years, Meredith was their Research and Operations Manager.

An avid community volunteer, Meredith served on the Board of Directors for The Princess Project, a non-profit organization providing prom dresses to high school girls who could not otherwise afford them. Meredith lives in the heart of San Francisco and is a passionate Giants fan who delights in talking pitching rotations and batting averages.


Advisors

Jack O’Connell

Former CA State Superintendent of Public Instruction; UC Board of Regents

During his two terms as State Superintendent of Public Instruction and twenty years as both a state Senator and Assembly Member, Jack O’Connell focused on closing the achievement gap and preparing students for a rapidly changing global economy by holding high standards for all students. He remains a strong supporter and facilitator of partnerships between schools, businesses, communities, and philanthropies in order to engage all students with challenging, real-world education experiences. Prior to becoming a founding Partner of Capitol Advisors Group, Jack served as the Chief Education Officer at School Innovations & Advocacy. He earned his Bachelor of Arts degree from California State University, Fullerton and a secondary teaching credential from California State University, Long Beach. As a former high school teacher and author of the legislation creating the California High School Exit Exam, he led a comprehensive effort to increase rigor and improve student achievement in California high schools.

Stewart Alsop

Partner, Alsop Louie Partners

Stewart Alsop is a partner in Alsop Louie Partners a venture capital firm. He was a general partner with New Enterprise Associates in Menlo Park, California. He was an editor-in-chief and executive vice-president of InfoWorld a weekly magazine for information-technology professionals. Stewart previously founded Industry Publishing Company, which published a fortnightly newsletter for computer industry insiders and produced the Agenda and Demo conferences for executives of companies in the computer industry. Before 1985, Stewart served in several editorial positions at business and trade magazines, including Inc. Stewart received a Bachelor of Arts in English from Occidental College.

Diane Provo

Co-Founder / Consultant, Provo & Associates, expert on attention & learning

Diane Provo has a BA degree in Psychology and an MS degree in Education, with an emphasis in Special Education. Since 1970, Diane has taught special education classes in both public and private schools, coordinated special education programs for Head Start, taught graduate school at Dominican College and consulted on a regular basis for the Institute for Learning Difficulties in San Rafael, California. Diane creates and develops comprehensive programs for children with Autism and PPD. This includes selecting and prioritizing appropriate interventions as well as supervising and consulting with school-based and home-based programs. She is currently certified with the Scientific Learning Corporation and is able to administer a computerized language development program called Fast ForWord. This is an integrated, software-based program which builds the language skills necessary for communication in everyday life.

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Terms of Use

Website Terms of Use
Version 1.0
Last revised on: June 1, 2015

The website located at www.copilotsystems.com (the “Site”) is a copyrighted work belonging to CoPilot Systems LLC (“Company”, “us”, “our”, and “we”). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
These Terms of Use (these “Terms”) set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). you may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.
These terms require the use of arbitration (Section 8.2) on an individual basis to resolve disputes, rather than jury trials or class actions, and also limit the remedies available to you in the event of a dispute.
1. Accounts
1 Account Creation. In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 7.
2 Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
2. Access to the Site
3 License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.
4 Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.
5 Modification. Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.
6 No Support or Maintenance. You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.
7 Ownership. You acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and its content are owned by Company or Company’s suppliers. Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.
3. Indemnification. You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms or (c) your violation of applicable laws or regulations. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
4. Third-Party Links & Ads; Other Users
8 Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
9 Other Users. Your interactions with other Site users are solely between you and such users. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.
10 Release. You hereby release and forever discharge the Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads). IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
5. Disclaimers
THE SITE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

6. Limitation on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
7. Term and Termination. Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 through 2.5 and Sections 3 through 8.

8. General
11 Changes. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
12 Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with Company and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
a Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
b Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to: 425 Broadway, Redwood City, California 94063. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
c Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms. The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise. If you reside outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time and place of any oral hearings. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. If the arbitrator grants you an award that is greater than the last settlement offer that the Company made to you prior to the initiation of arbitration, the Company will pay you the greater of the award or $2,500.00. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.
d Additional Rules for Non-Appearance Based Arbitration. If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.
e Time Limits. If you or the Company pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.
f Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and the Company, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and the Company.
g Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court. In the event any litigation should arise between you and the Company in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
h Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
i Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
j Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
k Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
l Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Company.
m Small Claims Court. Notwithstanding the foregoing, either you or the Company may bring an individual action in small claims court.
n Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
o Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.
p Courts. In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within United States of America County, California, for such purpose
13 Export. The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.
14 Disclosures. Company is located at the address in Section 8.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
15 Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
16 Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
17 Copyright/Trademark Information. Copyright © 2014 CoPilot Systems LLC. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
18 Contact Information:
Carolyn Carpeneti
Address:
425 Broadway
Redwood City, California 94063
Telephone: 650-395-7019
Email: info@copilotsystems.com

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Privacy Policy

Last Updated: December 4, 2014

This privacy policy (“Policy”) describes how CoPilot Systems, Inc. and its related companies (“Company”) collect, use and share personal information of consumer users of this website, www.copilotsystems.com and our mobile application (collectively, the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

What We Collect

We get information about you in a range of ways.

Information You Give Us

We collect your name, email address, phone number, username, password as well as other information you directly give us on our Site.

Information We Get From Others

We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected

We automatically log information about you and your computer. For example, when visiting our Site, we log browser type and information about your use of and actions on our Site.

Cookies

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Use of Personal Information

We use your personal information as follows:

  • To create a personal profile and personal calendar that may be used by the you and your coach;
  • To identify you as a user in our system;
  • To provide improved administration of our Site
  • To improve the quality of experience when you interact with the Site;
  • To send you a welcome e-mail to verify ownership of the e-mail address provided when you create your account; and
  • To send you administrative e-mail notifications, such as security, or support and maintenance advisories.

Sharing of Personal Information

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies. For example, we will share your personal information with your coach.
  • We may share personal information for legal, protection, and safety purposes.
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of CoPilot Systems, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.

Information Choices and Changes

You may send requests about personal information to our Contact Information below. You can request to change contact choices and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

Contact Information

We welcome your comments or questions about this privacy policy.

You may also contact us at our address:

CoPilot Systems, Inc.
775 E. Blithedale Avenue
Mill Valley, California 94941

Changes to this Privacy Policy

We may change this privacy policy. If we make any changes, we will change the Last Updated date above. You should consult this Privacy Policy regularly for any changes.

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